FAQ
About plasitc drawer cabinet:
1.How long does the plastic storage cabinet last?
This depends on where you put the plastic storage cabinet indoors or outdoors. If it can be used indoors for 10 to 20 years, it can only be used for a few years outdoors.
2.Are the materials used in plastic storage cabinets environmentally safe?
The materials used in the plastic storage cabinets are environmentally friendly and safe, and they all have national inspection reports.
3.How many years can plastic storage cabinets be used?
Our plastic storage cabinets is made of good materials, can be used indoors for 20 years normally.
4.Are plastic storage cabinets afraid of the sun?
I am afraid, because the storage cabinet is made of plastic, so the most afraid of plastic is that it will be exposed to the sun. Once the sun is exposed to the sun,
it will age quickly, it will be easily broken, and the lifespan will be shortened.
5.Are plastic storage cabinets toxic?
Under normal temperature, new ABS and PP materials are non-toxic, but using recycled materials will produce harmful toxic substances toxic. All of our material is new ABS and PP.
6.How do consumers judge whether plastic storage cabinets are made of new materials?
Three steps. First, look at the gloss of the plastic storage cabinet. Second, break it with your hands to see if the plastic storage cabinet is tough. Third, smell it with your nose to see if there is any peculiar smell.
7.Are the storage cabinets made of plastic sturdy?
Particularly strong, despite being made of plastic, it is very durable. Because Chinese technology is very good, a lot of effort has been added to the design of the furniture,
and the bearing capacity of that part must be strengthened. They are all developed through data.
8.Do your plastic storage cabinets smell bad?
Our plastic storage cabinets are odorless because we use raw materials, not second-hand recycled materials. So there is no odor.
9.Can plastic cabinets be assembled?
Yes, it needs to be assembled, because assembly can save space and save shipping costs.
10.Can plastic storage cabinets be printed with their own patterns?
Yes, but a certain amount is required, because it takes 3W+ to print a pattern, and it can print 2,000 pieces, so if you reach 2,000 pieces, you can print your own pattern.
About samples:
1.Can I get a FREE SAMPLE?
Samples are free, but you need to pay for shipping. Because plastic products are bulky.
2.Can i get a sample, how long will take?
Yes, if the sample you need in stock, just need 1-3 days, and 4-6 work days for shipping. If you need open a new item or any others customized, will take 5-15 days.
3.Can I get the sample before making orders?
Of course yes, you can contact us to offer the sample details.
About logo:
1.Can you print our LOGO in the plastic products?
Yes, We have thermal transfer, silk screen, pad printing, and laser printing as you like.
2.How to proceed with the order if I have logo to print?
You can send the artwork of your logo, and then we will produce a real sample for your second confirmation. If sample is ok, finally we will go to mass production.
3.Can you print customized logo?
Yeah, we accept the customized logo, some of our products can print, and some will be make the sticker.
About production time：
How long will the lead time be?
Our delivery cycle depends on the quantity of the order. In the case of in stock and a small order, it is usually delivered within 7-10 days after receiving the deposit.
About MOQ：
What is the MOQ?
Different products have different MOQs, please send the products you need to customer service for inquiries。
About Package：
1.What is the standard of package?
Export standard package or special package according to customer requirement.
2.How many pcs one carton?
It depends what kind of product you need. Our plastic wardrobe is 1 piece one carton, and the other details you need to ask the customer service.
3.Your carton size too large, our Amazon have limit for it, could you change the carton?
Most of our package can change carton, the premise is that your order quantity is not too small. And we will charge a certain fee for changing the box.
4.How do you pack the plastic storage cabinets?
We use neutral packing for export orders and we can paste the customer‘s mark on the outside.
About Payment:
1. Shall we discuss the terms of payment?
We'd like you to pay us by T/T, D/P, L/C usually.
2. Could I pay 30% deposit first and 70% balance will transfer you before delivery?
Yes, of course, we accept it.
About Products:
1.Can you do ODM and OEM orders?
Our factory can do ODM and OEM, all the molds produced by our factory can be OEM, ODM can develop new molds, we have our own mold team, customers give solutions, we can design and develop molds here.
2.What plastic are your products made of?
Most of our products are made of polypropylene, also known as PP, but some products are made of silicone plastic, and PET, because the function of the product is different depending on what plastic is used.
3. Is the quality of your products guaranteed?
All products sold have passed strict quality inspections before they leave the factory, and professional quality inspectors will conduct a second inspection before delivery to ensure that there are no quality doubts.
4. Are your products in stock?Hello. Most of our products are in stock. But if you need a larger quantity, it is recommended that you contact customer service to inquire.
5. What after-sales services do you provide?
If you find any problems when you receive the goods, you can contact our customer service immediately, and our professional after-sales team will help solve your problems.
6. If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
7. What kind of certificate you have?
We have food grade FDA certification, antibacterial certification..
8. What is your products made of?
Most of our products are made of plastic, we use the new material to do the products.
9.Would you tell me the main products your export?
Our main export products are plastic home cabinets, plastic laundry baskets and other kitchen storage series.
